What is the Elderberry advantage?

Why do so many of our authors return to publish second and third books with us?
Why do authors who have published before with other houses publish subsequent books with us?
Why do writers who have never before seriously considered subsidy publishing choose to cast their lot with us?
It's not because we make them bestselling authors.
It's not because we own major media.
It's not because we we're traded on the NYSE.
It's not because of high pressure salesmanship.
It's not because an automated voice messaging service shuttles their call through a maze of departments.
What is it, then?
Maybe it's because when our authors call, it's their editor who answers the phone.
Maybe it's because they can sense I'm glad to speak with them—or even more, that they can trust me to tell them the truth about a tough business (even when it's not what they would prefer to hear).
Maybe it's because they know that, when they publish with us, they deal with one editor before, during and after their book is published—one man who cares about them.
Maybe it's because in Elderberry our authors have more than a business partner—they have a collaborator.
Maybe it's because we put writers in touch with our authors.
Maybe it's because we promote our books by offering authors a half page in RTIR (Radio/TV Interview Report) and our announcement to 8000 libraries nationwide. Or maybe it's just the fact that at Elderberry we have one goal, one benchmark by which we measure our performance: author satisfaction.
Ask our authors.
They'll tell you.

PS: A personal note from the editor:

Today, 17 May 2003, I received a letter from Random House/Bartelsmann.
The date on the postmark was recent, so I know it was not lost in the mail.

Inside was their form letter rejection of a query for my third novel which I submitted to them precisely four years, three months ago.

This is why we exist.
This is our reason for being.
This is why so many talented writers turn to us.

And this is why we have chosen to remain a small, indie publisher:
in order to be able to answer queries not in four years, but in four days or less.

Try us and see.